• PackingWe use recommended, healthy packaging materials to ensure our products arrive in perfect, consumable condition. Our team double-checks every package to comply with food regulatory guidelines.
• Shipping Policy
• We aim to deliver your purchases in perfect condition and on time. Our shipping days are Monday to Saturday, excluding public holidays, via courier services.
• If you receive a damaged package, please refuse delivery and contact Customer Care with your order reference number for a replacement. In the rare event that a product becomes unsuitable for consumption upon arrival, please do not consume it. Contact us immediately for a refund and a replacement.
• Shipment TrackingOnce your order is shipped, you’ll receive an email with a tracking number. Track your order through the courier’s website or their local contact. Our support team is always available to check your order status.
• International Shipping Policy
• International orders (outside India) are processed within 2 days and shipped via DHL, typically delivered within 7 business days. You’ll receive the airway bill number by email once shipped.
• Customs clearance charges, if applicable, are the customer’s responsibility, though we can assist with the process. Shipping rates are displayed during checkout. International orders are not eligible for free returns or return shipping.
• We may release information to law enforcement if required by law or court order.